Released on: December 17, 2007, 9:17 am

Press Release Author: Satya Narayan

Industry: Computers

Press Release Summary: Zed-Axis followed a
well-defined quality control policy to ensure smooth functioning of the project
through out and a timely delivery for the same. The Application Development team
implemented latest technical insights to make this project a success.

Press Release Body: Lenovo is an innovative, international technology company formed
as a result of the acquisition by the Lenovo Group of the IBM Personal Computing
Division. Lenovo\'s executive headquarters are in Purchase, New York, USA with
principal operations in Beijing, China, and Raleigh, North Carolina, USA and an
enterprise sales organization worldwide. The company employs more than 19,000 people
worldwide.

New Delhi, India, September 12, 2007 - Zed-Axis Technologies designed and developed a
customer relationship management system for Lenovo. The customer management system
has been designed and developed at the Delhi based company that has been serving
Lenovo for a long time now.

The Lenovo Aisa Pacific CRM is planned to develop a call center management or a
marketing management system for Lenovo in the Asia Pacific region. The application
will eventually help Lenovo capturing leads and storing data in a secure and
manageable application.

Lenovo runs numerous promotional campaigns in the Asia Pacific region and needed to
develop a web based application to manage all of them. Zed-Axis' application development team
incorporated various functionalities to manage all the data captured through these
campaigns.

As a multi user application, Lenovo required the application to be managed by three
users: Application Administrator, Call Center Agent and Marketing Manager. Hence, Zed-Axis created three different logins with
different functionalities depending on user's role. Also, Zed-Axis provided a 'Train the Trainer' training
explaining every minute detail about the application to Lenovo's staff.

This workshop enabled Lenovo's training staff in further training of the
application's users, and helped them use CRM application efficiently. To add
further, authenticated users can easily operate the application with help of a user
manual provided by Zed-Axis. The detailed
manual explains every function of the application and makes it easy to handle for
the user.

Zed-Axis followed a well-defined quality
control policy to ensure smooth functioning of the project through out and a timely
delivery for the same. The Application Development team implemented latest technical
insights to make this project a success.

Web Site: http://www.zed-axis.com

Contact Details: S-4 Unicom House, A-3 Commercial Complex, Janakpuri